ISO/IEC 20000 and its benefit in ISO/IEC 27001 implementations

When: MONDAY, February 25, 2008 (12:00 noon)
Where: Terminal City Club (837 West Hastings St.)
Cost: $35 non-members, $25 ISSA members, and $20 students
RSVP: (space is limited)


This presentation will cover the relationship between ISO/IEC 20000 and ISO/IEC 27001 (and BS 25999) and will develop the premise that an ISO/IEC 27001 implementation greatly benefits from an IT Service Management approach to securing information. Senior management (CFO, CEO) buy-in is increased when they see that cost effectiveness and reliability of service are a priority and that benefits can be achieved without breaking the bank.

The audience will be introduced to ISO/IEC 20000 and learn the major benefits of ISO/IEC 20000 and how it applies to their business. It will also cover the role of Service Management Processes and how ITIL facilitates ISO 20000 implementation and helps to meet the requirements of ISO/IEC 20000 as well as the process requirements of ISO/IEC 27001.

Sam Brownlee is the Canadian Product Champion for Information Security (ISO 27001/ISO 20000) for BSI Management Systems Canada Inc. In addition to her role as Information Security Product Champion for Canada, Sam is responsible for standards business development in the Western/Northern Canadian market as well as acting as a Western Canadian resource for Medical Device Industry Certifications. Her clients include a number of international organizations with a particular focus on integrated management systems.

Prior to joined BSI in 2003; Sam worked directly in the technology market as technical support manager for an international supplier of mobile computer labs. In this role, she managed North/South American client support services, training development, call centre and QA/QC.

Sam is actively involved as a member of the Vancouver Board of Trade, the Environmental Managers Association of BC, ISACA, and ASQ.

On-site registration and networking begins at noon, and lunch will be served at approximately 12:15. The presentation will run from 1:00pm to 2:00pm, to be followed by an open discussion forum. Members and non-members of the ISSA are welcome but space is limited. Cost for the event is $35.00 for non-members, $25.00 for ISSA members and $20.00 for students payable in advance at our web site using Paypal®, or at the door in cash or by cheque payable to “ISSA Vancouver”. RSVP to to guarantee your seat. Please note that we require 72 hours notice of any cancellations, or you will be invoiced for the event since we are required to finalize the food orders.

Please note that the TCC has a business-casual dress code, and contact us in advance if you have special dietary requirements or would like wheel chair accessible parking so that we can make the necessary arrangements on your behalf.

James Crooks: (604) 806-7027.